Frequently Asked Questions

If you have questions, we may have the answers available as the result of other's questions. Please look below and see if we have answers on site for your questions.  If not, contact us at support@point2pros.com and ask your question. We would love to had your question to our list of questions answered.


You can add a PDF if you like. Though it is not trivial, you can do it. You have to do it in several steps:
1) Goto add Content, select to create Advanced Content and add the following html code:

<object type="application/pdf" data="FILENAME" width="500" height="650" ></object>

and of course save.
2) Go to add content, and choose to add to the page, "Online Reports."
3) Select to hide this content.
4) In the new content box that is created, click to Add/Edit Online Reports ... and then browse and select the pdf you want to upload.
5) After the upload completes, copy the information from the "Url" column for the pdf you just uploaded.
6) Go back to the original content box you created and replace the word FILENAME with the Url you just saved.

Note, if you have several PDFs for the site, you can upload them all in the same hidden Online Report list and use them all over the site to display the PDF files.

Though it is a bit of an effort, maybe it is better than converting the PDF to jpg images.
 
(If you would rather add a pop-up PDF to your site, see blog article: http://www.point2pros.com/content/how-can-i-add-popup-pdf-my-point-2-site)
 
 
 

Yes, we can help you with all areas of SEO.  Whether you are looking to make your local site more SEO friendly or looking for information on off-site SEO.
If you would like some free information, see our blog articles on SEO.

Yes, we can provide you with a customer form on your point2 site.  Talk to Kathy about having a customer form added to your site.

Yes, we can add flash to your site.   However, we suggest you minimize the amount of flash used on your site.  Flash is not SEO friendly.  Typically, we suggest you restrict flash to your header and small areas of the page.

Absolutely.  
Point2 does provide a wonderful website statistics package.   If you are not using the statistics package to monitor your site, you are missing a good chance to understand and improve your site.
If you are having trouble figuring how to find information or what information means, allow us to help you learn the ins and outs of the system.
 

Absolutely.  Even though this site does not run on Wordpress we support many Wordpress sites.  We can set you up with a Wordpress site.
We can:

  • Provide a Wordpress site
  • Create a custom template to fit your needs.
  • Install some of the most useful Wordpress plugins.
  • Train you to use Wordpress and plugins
  • Maintain your site for you.
  • Provide you with a blogger to keep your site populates
  • and much much more

 

Absolutely, we have one of the best graphic artist in the business available to breath new life into your logo.  Whether you need clean up of an existing logo or creation of a new logo, we can mek that happen.

I am going to venture to answer this in a way you do not want to hear. I do not believe there is a trivial way to change the default color of heading1, heading2 and heading3 or any of the format options. The only option is a touch complicated and involves using CSS.

If you put a change to CSS in the template content of your site, you can adjust this ... but, it could affect some other headers on your site that you are not expecting to change.

To make the change, go to your site template. Edit the template, by selecting Add Content. Under Add Content, select the "Advanced Content" option. Then, enter the content listed between the lines below:
--------------------

<style type="text/css">
h1, h2, h3 {
color: black ;
}
</style>

--------------------

The advanced content entry you are adding will not turn out visible on your site, but, it must be set to visible, not hidden. Though its content will not show up on the site, it will probably change your headers to black.

There are situation that this will not work. It will depend on other features that are in use on your site that may be override this declaration. However, it is a high probability that this will work.

 

If you would like to make you make your website a fixed width site, go to your template and open a New Content area.   Select the option "Advanced Content."    When prompted, say you do not want a horizontal line generated and do not give the header any name.    When the editing box opens, insert the content that is listed between the two lines below.
________________
.DesktopDefaultPage {
margin-left: auto; margin-right: auto; max-width: 1018px;
padding-left: expression(document.body.clientWidth > 1018 ? (document.body.clientWidth-1018)/2 + "px":0);
padding-right: expression(document.body.clientWidth > 1018 ? (document.body.clientWidth-1018)/2 + "px":0);
background-color : white ;
}

________________
Once you have added this code to your site, replace the number "1018 ( in the 5 places it is found in the above code) with the width you would like for the fixed width area.  Example: you could replace the 1018 with 960.
If you would like this area to have a color, replace the word "white" with the color you would like for the background of the your fixed area.
 

To use a favicon:

  • load it on your website
  • Go to your template and request to Add Content
  • Select Advanced Content from the options of types of content you may add.
  • When the editor window opens up, add the following in the window:

      <link rel="icon" href="images/favico.ico" type="image/ico"/>
      <link rel="short icon" href="images/favico.ico"/>

  • Change the words "images/favico.icon" to the path and name of the location where you saved your favicon
  • Save you advance content work, you are done.

 

If your not talking about a simple pop up page in front of your normal web page, think twice before creating a splash page.

Some people create splash pages that preceed their actual website main page displaying. Though I am not positive what would happen with a splash page in today's search engine, I would avoid them, doubly so if it is a flash page. In past years, search engines (actually the spiders that index your page) penalized people with splash pages. The bots saw minimal information, they could not move past the splash page without performing some operation (such as pressing enter) and the bot would simply not index the page. That meant no visibility for the site unless it was a very special site (lots of backlinks, or you are the only realtor in 60 miles, There are only 2 realtors in 40 miles, or you are the size of AT&T ... silly examples, but, you know what I mean).

Bots have to index millions of sites and a 10 second delay is an eternity to them. If everyone put a 10 second pause in, they would take forever indexing and Google is probably not going to reward you for making their job harder. Even a pause of that nature may affect your indexing.

If you would like to test the concept this year and report back, I would be facinated to know the results ... but, I don't know that is would be worth the risk on an active site, try somewhere you don't care about loosing.

Unless you already have a very special level of importants to Google, that would cause them to want to force indexing of your site, you may want to skip the use of a splash page.
 

No, we can help you add a horizontal drop down menu or even a virtical cascading menu.  Test us with a menu you would like to see.  We can add it to your site.

A favicon is a little icon that sits in the upper left corner of the location bar of a browser.   It is immediately to the left of the site address in the location bar.   Frequently, people create custom favicons for their sites as a matter of style.   You can create a favicon with any graphics software, you simply create an small graphic that is about 15px by 15px.    If you would like to create your own favicon, and you have no graphics software, you can go to http://www.favicon.cc/ and create an icon.

 
 
<link rel="icon" href="images/favico.ico" type="image/ico"/>
<link rel="short icon" href="images/favico.ico"/>
 

Monitors are a interesting animal. You might almost get away saying that no two monitors show the same color. Have you ever gone into a store, looked at TV screens and noticed the difference in display? Sometimes the difference is between models, sometimes you can see the difference between individual units of the same model. The same is true about computer monitors. We don't normally think about it, but, it is pretty much true.

Historically, there are colors called websafe colors. Websafe colors are touted as displaying identically across all computers. Though websafe colors may not display identically across different computers, they are fairly consistant and on a single computer the colors will be consistant. There is a fundamental set of websafe set of colors and you can ask photoshop to display colors that are websafe. As monitors get better, more and more consistency exists between monitors over a wider range of colors, but, the problem still exists ... even in shades of gray.

Interestingly, for some colors, you can ask the browser to generate a color and display a photoshop picture with that theoretically identical color on it and some monitors display the colors differently. This happens even more frequently if the website is using "transparent" areas and you have png images.

Limit your colors to websafe colors and the problem decreases significantly, use random colors that you just really like and you need to be aware that not everyone will see what you see on your computer ... and colors you are expecting to be identical can require kludging to get them to match ... as you have done.

Incidently, there is another possibility. Sampling using Photoshop can return a "bad" color. It is not Photoshop's fault. Unless the color is black or white or a very pure color, Moving the sampling probe around a little and probing, sometimes you can get different results. Contrary to many peoples expectation, it can be an interesting problem to "duplicate" colors if you don't actually know the original color code.